Terms and Conditions

Welcome to Blink Brow Bar. Blink Brow Bar provides access to the Blink Brow Bar website, ‘www.blinkbrowbar.com’ (“the website”) and sells our products to you subject to the conditions set out in this document.

This website is owned and operated by Blink Brow Bar Limited (‘Blink Brow Bar’ or ‘us’ or ‘we’). The registered office is Blink Brow Bar Limited, 8 Oldbury Place, Marylebone W1U 5PG. Registered number 6553841 and VAT number 927353414.

These Terms & Conditions are the official terms for blinkbrowbar website at blinkbrowbar.com and for social media applications including but not restricted to Facebook, Twitter and Instagram.

By accessing blinkbrowbar.com and our Applications, you are acknowledging that you have read, understood and are bound by these Terms & Conditions.

Ownership of rights

All rights, including copyright, in this website are owned by Blink Brow Bar Ltd. All content included on the website, including text, graphics, logos is the property of Blink Brow Bar Limited and is protected by United Kingdom and international copyright and database right laws.

You may not extract or use any of the contents of this website without Blink Brow Bar’s written consent or permission. You may also not modify, delete, distribute or post anything on this website for any purpose.

We may sometimes provide links to other websites or applications (Third Party Sites). Blinkbrowbar do not monitor, approve or have control over the content posted on these Third Party Websites.

Blinkbrowbar is not responsible for updating the content on Third Party Websites, and you should use and access these Sites at your own risk.

Your Account

In order to book a treatment online, purchase any product online or have a treatment at any one of our stores or concessions, we do request that you complete a registration form – this can be done online or in person at any one of our stores or concessions. Please ensure that the details you provide us are correct and complete (name, email address, postal address and contact telephone number). We will only use this information to help us give you the best treatments and service that we can.

As part of your registration, you will have the option to subscribe to periodic emails detailing information on any new products, services or special offers. Please review our Privacy Policy for full details on how we manage the data that you supply us with.

Privacy

Blink Brow Bar greatly values its customers and respects their privacy. Any information that we collect about you is held confidentially and is not used by any third parties.

Your visit to our website and your use of any of the services or features we provide is subject to our terms and conditions of which our privacy policy is part.

Please review our Privacy Policy in order to understand our practices.

Access to blinkbrowbar.com

We will do our best to ensure that our website is continually available for you to view. However, at times the website may be disrupted due to the nature of the Internet, repairs/maintenance work or the introduction of new facilities or services.

As a result of using our website, we will log certain information about you using cookies. We use this information to help improve the matching of your interests. If you do not want a cookie to be stored on your computer, use your browser to erase cookies from the computer’s hard drive, or to block all cookies.

If you access blinkbrowbar.com or Applications via your mobile phone, be aware that your carriers normal rates and fees will apply.

Trademarks

Blink Brow Bar and any other marks indicated on our website are trademarks or registered trademarks of Blink Brow Bar Ltd or its subsidiaries and is protected by UK and International law. These trademarks may not be used in connection with any product or service that is not Blink Brow Bar’s.

Product purchase/ delivery/ customs/ cancellations & returns

When you purchase any product(s) from our website, we will send you an email confirming receipt of your order and details of your purchase(s).

We will do our utmost to ensure that the product(s) that you have ordered are available, but this cannot always be guaranteed.  Where possible, our website is regularly updated to show if products are currently out of stock. If we cannot fulfil your order, we will contact you to let you know when the product(s) will next be available.

All orders on our website will be processed and shipped within 5 working days.

A full list of shipping rates feature on the checkout page of our website. When ordering goods from us for delivery outside of the EU, the recipient may be subject to import duties and taxes – such charges must be borne by the recipient.

We do hope that you will be pleased with the product(s) that you order from us. If you receive any product from us that is faulty or damaged in any way, please do return the item(s) to us within 30 days of receipt of your order. The item should be securely wrapped in the same packaging and sent to: Blink Brow Bar Limited, 8 Oldbury Place, Marylebone, W1U 5PG. Please supply us with your name, address and reason for return.

For reasons of hygiene, we are unable to offer exchanges or refunds on any opened or used product.

All bbrowbar products should be used strictly in accordance with their guidelines and instruction. You should fully check the ingredient list for products before use to avoid potential allergic reactions.

Blinkbrowbar attempts to accurately display the colour of products, however the actual colours you see will depend on the device/screen you are using.

The products and services available on blinkbrowbar.com are for personal use only. You should not sell or resell the products and services bought. We reserve the right to cancel your order if we suspect suspicious activity.

Gift cards

Our gift cards are non-refundable and cannot be exchanged for cash. They can be used at any of our stores or concessions. They do not have an expiry date.

Blink Brow Bar is not responsible for lost or stolen gift cards.

Loyalty Cards

We offer a 6th free treatment once you have paid for five as part of our Blink loyalty scheme. This is only applicable on threading treatments only and you can claim two treatments at any one time. Blink is not responsible for lost or stolen cards.

Appointments

All clients must fill in a registration form before undergoing any of our treatments. This is for your protection as well as ours. This form can be filled in online or in person at any one of our stores or concessions. The registration form covers all key contact details (name, address, contact telephone number). Please refer to our Privacy Policy for further details on how we manage the data that you supply us with.

Wherever possible, we will ensure that if you have requested a particular therapist for your treatment, that therapist will be available. However, there may be instances beyond our control when we will be unable to fulfil this request (e.g due to illness).

For online appointment bookings, please book at least 48 hours in advance of your requested appointment date/time.

We also request that you arrive punctually for your appointment. Unfortunately if you arrive 5 minutes late or more for any of our treatments, we cannot guarantee that we will be able to accommodate you. For more complex treatments (Lash Perm, Lash Extension, Brow Lightening, Waxing, Massages), we do require at least a 24 hour cancellation period.

We may alter our Terms & Conditions and post a new version to our Website. You should check the Terms & Conditions regularly.